The $1 Trillion Problem Brands Face in 2026
Stop losing money on returns, refunds & chargebacks.
If your brand is part of this problem, book a demo and we'll show you how Atlacis can help your business.
Typical intro call: 15 minutes
- Flag refund abuse with pattern-based risk scoring
- Build chargeback evidence packs in minutes, not hours
- Every decision logged and exportable
Case
RTN-2024-09182
Channel
Shopify
Risk
—
Policy
Std Return 30d
Evidence Pack
0%
Agent LaraIllustrative metrics — not a guarantee of specific results.
How it works
Three steps to go from reactive firefighting to structured post-purchase ops.
Connect your store
Plug in Shopify, Amazon, or any supported channel. Atlacis syncs orders, returns, and disputes automatically.
Set your rules
Define return policies, risk thresholds, and approval flows. The platform enforces them on every case.
Let the AI work
One AI handles triage, flags abuse, and builds evidence packs — with humans in the loop for high-risk decisions.
What you'll see in the demo
Returns cost U.S. retailers $743B a year.
Fraud adds $101B.
Most teams can't see their total post-purchase losses in one place. Atlacis gives you a single view: prevented loss, recovered funds, time saved.
Sources: NRF + Appriss Retail. Market context only.
Connects to your existing stack
Start with your webstore. Expand to marketplaces as you grow.
ShopifyAvailable
AmazonPilot
eBayPilot
WalmartPilot
StripePlanned
SalesforcePlannedLogos shown for integration context only — not an endorsement.
One AI assistant. Three workflows.
A single AI handles returns, abuse detection, and evidence assembly — with human approval on every high-risk decision.
Returns Triage
Checks every return against your rules — eligibility, timeframes, item conditions — and routes edge cases for review.
Limit: Can't approve outside policy without human sign-off.
Output
Eligibility decision + risk score
Abuse Detection
Spots repeat offenders by scoring return frequency, value patterns, and cross-channel behavior.
Limit: Flags only. No automatic blocks or bans.
Output
Risk tier + pattern summary
Evidence Assembly
Pulls order, shipping, and comms data into processor-ready evidence packs in minutes.
Limit: Compiles evidence. Doesn't submit without approval.
Output
Structured evidence pack
See it in action
A quick walkthrough of core workflows — returns processing, evidence assembly, and activity logging.
What teams are saying
“Dispute prep went from 40 minutes per case to under 5. Win rate improved by 18 points in the first quarter.”
Head of Payments
DTC Apparel Brand
Illustrative
“We finally have one place for refund losses, dispute recoveries, and AI activity. Finance reviews it monthly instead of chasing spreadsheets.”
VP Finance
Multi-channel Retailer
Illustrative
“Manual triage dropped by about 70%. The rules engine resolves straightforward returns automatically — the team focuses on exceptions.”
Director of CX Operations
Marketplace Seller
Illustrative
Real scenarios, structured outcomes.
Example scenarios — metrics shown are illustrative.